Frequently Asked Questions

All Gymnastics Students will be enrolled on a perpetual basis. Student’s enrolment can only be ceased with the completion of a Cancellation Form located on the website. This will mean that term enrolments and upfront payment will not longer be required. Direct Debit will allow two lesson payments to be debited from the Bank Account or Credit Card of your choice on a fortnightly basis.

Cancellation is simple. A Cancellation Form will be available on the Quaycentre website . Simply submit the form online and you will receive a confirmation.

Once you have completed and returned the Direct Debit Agreement, you will be required to pay your annual registration / membership fee and the first one or two lessons of Term 1 upfront (depending on the timings of the first debit).  Then starting from Friday 18 January (or 1 February depending on your lesson day) your nominated account or credit card will be debited on a fortnightly basis. Lessons will remain term based and students will not be charge for School Holidays or Public Holidays however a debit run may still fall during the holiday period.

No. Quaycentre have created a Direct Debit calendar to assist members identify debit dates.

Currently Quaycentre does not charge rejection fees however rejection fees may be introduced for certain declined transactions. You will be notified by either SMS or email and the outstanding payment can be paid online or on your next visit to the Centre.

No. Quaycentre does not have service charges attached to the fortnightly fee payment. Direct Debit can be set up through a nominated Bank Account OR a MasterCard or Visa Card. We do not accept American Express.

Direct Debit will be compulsory for all Gymnastics members.

It’s simple, and our staff are here to help, complete the online Direct Debit Agreement prior to the end of term 4 to secure your 2019 position. Pay the initial pro rate of one or two weeks and you’re all done.