The following T&Cs apply to this application and your acceptance for enrolment in the Gymnastics Program at Sydney Olympic Park (SOP Gymnastics). The T&Cs will apply until further notice. Any changes to the T&Cs will be notified in writing on the Centre website – www.quaycentre.com.au ("Website"). This is an important document and should be read carefully before agreeing to the following Terms and Conditions. By agreeing to the Terms and Conditions outlined in this document you acknowledge that you have read and understood the Gymnastics Direct Debit Agreement Terms and Conditions.
The Centre is a Division of Sydney Olympic Park Authority ("we, our, us"), which is a NSW Government agency committed to the protection of member’s privacy and personal information. Your privacy is protected under the Privacy and Personal Information Protection Act 1998. Personal information may only be disclosed in accordance with the exemptions provided under the Act.
We will only use the personal details required on this form for administration purposes related to the facility or service for which it is being completed and when we communicate information to you regarding any of the Centre’s facilities, programs, services or promotions that are deemed appropriate to your interests and needs and which may enhance your use of the Centre. We will not make this information available to any third party unless it is necessary as part of the provision of this product or service. By signing this form you are providing us with consent to use the personal details for such purposes.
All new bookings/enrolments are made by Direct Debit only. Direct debit can be made from a bank account or credit card, and will occur fortnightly. Payments are made two weeks in advance, starting on the date stated on the Direct Debit Agreement Form. The first class(s) of the enrolment are required to be paid in advance at the time of the enrolment; this pro rata is based on the next Direct Debit payment. If a scheduled payment day falls on a public holiday, we will debit your account on the next business day. Depending on your bank, payments may take up to 5 business days to be processed. Upon completing the Direct Debit Agreement Form the member is agreeing to pay the instalment amount at the agreed payment frequency until the Gymnastics enrolment is formally suspended or cancelled.
SOP Gymnastics may increase the fees associated with the activities offered at the Sydney Olympic Park Quaycentre. SOP Gymnastics will make every reasonable effort to notify members about any fee increase. Completion of the Direct Debit Agreement Form authorises SOP Gymnastics to increase any debited amount from the nominal account or credit card inline with the lesson fees. By completing and signing the Direct Debit Agreement Form the member is agreeing to all Terms and Conditions.
All information relating to members financial institutions remains confidential, except where required for the purposes of conducting Direct Debit with the financial institution, or in connection with claims make to SOP Gymnastics regarding an alleged incorrect debit.
The member is responsible for:
Ensuring the nominal account is set up to accept Direct Debit. Please check with the financial institution where the account is held.
Ensure there is enough money in the nominated account on the Direct Debit due date and up to 5 business days following. Please note there may be a delay in the processing of Direct Debit if there is a public holiday on the scheduled date of Direct Debit. The Direct Debit calendar can be located on the Quaycentre website
If the nominal account does not allow a payment, such as where the account does not have enough money in it or you are over your credit limit, SOP Gymnastics will require you to pay your outstanding balance online or at Reception by cash, Eftpos or credit card. Charges may apply for rejected payments.
All enrolments are perpetual (ongoing) and the direct debit payments will continue until written notice of cancellation is submitted by the responsible person. Four (4) weeks notice is required to cease enrolment and the direct debit agreement. A Lesson Cancellation Form must be completed and submitted to SOP Gymnastics in full. Lesson Cancellation Forms care available online via the Quaycentre website.
Credits or Refunds will not be granted for missed lessons prior to written notification. Cancellations will not be processed until any outstanding amounts owing are paid in full.
Withdrawal due to medical reasons will be actioned as soon as a completed Lesson Cancellation Form, along with a copy of a medical certificate, is submitted.
SOP Gymnastics will use email as the primary channel of communication. It is the member’s responsibility to keep Sydney Olympic Park Gymnastics informed of any changes of contact, bank accounts or credit card details. Updated details can be requested by completing a new Direct Debit Agreement located on our website and emailed to us with subject header ‘Update My Details’. If sending your change of details form via email, an email confirmation will be provided. If a confirmation email has not been received by you within 24 hours of you sending the change of details form please assume we have not received it and it will not been processed.