Quaycentre has won eps australia Best Achievement in Venue Management for the 2018 Invictus Games.
With an expansive and wide-reaching group of stakeholders, planning by Venue Management at Quaycentre commenced two years prior and continued up to the Games period by hosting over 35 preview visits from sponsors, contractors, Organising Committee and Board members; Media and marketing organisations, Security, Transport and Emergency Services as well as Invictus Games officials, administrators, staff and volunteers. The venue also hosted a preliminary visit by the patron of the Invictus Games, HRH Duke of Sussex, Prince Harry in June 2017 along with other Organising Committee and IG board members and VIP’s
Quaycentre hosted the sports of indoor rowing; seated volleyball; wheelchair rugby and wheelchair basketball transitioning the venue three times to host four sports and 14 sessions, with a spectator capacity of 3600 each session over 6 days.
The venue also hosted the outdoor media compound and converted a modern day international hockey pitch into an international Archery range.
Quaycentre venue management saw this event as truly unique. A great opportunity to showcase venue adaptability, creativity and integration but it was a lifetime opportunity to work on an event celebrating achievement and recognition on the most personal of levels. The venue’s approach to adaptability resonated with the redeeming values of sport.
What the venue was able to offer these stakeholders was a centralised and cohesive management approach to the operation of key of events including indoor rowing, archery, seated volleyball, wheelchair rugby and the blue-ribbon event of ‘ wheelchair basketball’. The venue offered a competition arena as well as a warm up and preparation hall; outdoor media compound as well as media lounge, volunteer areas and AIMG staff administration areas. Outside of the venue, a sponsor-led activation area was assembled in an adjacent forecourt and offered a range of services to participants, families and relatives and spectators. This provided a ‘village-like’ atmosphere and congregation point for all stakeholders.
The venue’s multi –use capability provided a central focus for the Games allowing stakeholders to generate and partake in a festive and supportive atmosphere whilst also minimising efficiencies in having to relocate to other venues.
Following a rigorous first round of judging by event industry leaders and experts around Australia, Quaycentre’s place amongst the National Finalists has the weight of the industry behind it.
Entries are judged on all aspects of the achievement including innovation, best practice and sustainability as well as the achievement’s contribution to events and the difficulties encountered in executing it.
Event Awards Judging Panel comments on highlighting areas of excellence:
A great entry that highlights that being a successful venue is not about being new and hi tech but is more to do with the commitment of the venue team, their experience, and the processes they have in place.
Well done on hosting a challenging and unique event. Your submission shows an ability to be agile and flexible in delivery and understanding of unique clients needs. The ability to reconfigure the venue in short time frames was clearly a huge challenge that was executed well and the team should be commended.
Congratulations on providing such an excellent venue experience across so many different sports and services (media, fan zone, activations/services). Certainly came away with a sense of the commitment of the venue staff to delivering a successful games. Your energy and commitment to deliverying a bespoke event experience for Invictus Games shone through in your submission. Congratulations