Event noise hotline

Please call the hotline for any concerns around the levels of sound coming from an event.


Phone: 02 9714 7310
Customer payments

Need to make a payment? Complete the online form.

Make a payment

Please check if your question may already be answered in our Frequently Asked Questions.

View FAQs

Parking refunds

If you are seeking a refund of pre-booked parking for a cancelled event, please forward the same email you received confirming your booking, back to: parking@sopa.nsw.gov.au 

Note: Due to the large number of refund requests, your refund will be processed in order and may take up to 14 business days.

Sydney Olympic Park Authority

Administration office

5 Olympic Boulevard, Sydney Olympic Park NSW 2127

Business hours: 8:30 am – 4:30 pm, Monday - Friday (excl. public holidays)

Mail: Locked Bag 3, Sydney Olympic Park NSW 2127

Phone: (02) 9714 7888


For general enquiries, feedback, or parking enquiries, please use our online contact form:

Contact form


Media enquiries: media@sopa.nsw.gov.au 

Bookings & site hire: sitehire@sopa.nsw.gov.au 

School excursion bookings: education@sopa.nsw.gov.au 

Film & photography permits: filming@sopa.nsw.gov.au 

Government information

For public access requests, please visit our GIPA page for more information.

Report misconduct

Email: ethics@dpie.nsw.gov.au 

Contact Venues

Aquatic Centre

Phone: 02 9714 7500
Email: aquaticcentre@sopa.nsw.gov.au

Contact Aquatic Centre

Archery Centre 

Phone: 02 9714 7502
Email: archerycentre@sopa.nsw.gov.au 

Contact Archery Centre

Athletic Centre 

Phone: 02 9714 7501
General enquiries email: athleticcentre@sopa.nsw.gov.au 
Bookings and sales email: athletics.bookings@sopa.nsw.gov.au

Contact Athletic Centre

Hockey Centre

Phone: 02 9714 7600
Email: hockeycentre@sopa.nsw.gov.au

Contact Hockey Centre

Sports Halls

Phone: 02 9714 7600
Email: sportshalls@sopa.nsw.gov.au

Contact Sports Halls


Phone: 02 9714 7600
Email: quaycentre@sopa.nsw.gov.au 

Contact Quaycentre

Event Noise Hotline

Should you have concerns about the level of sound coming from an event, please call the Event Noise Hotline so that sound levels can be investigated and adjusted if needed.

Event Noise Hotline 9714 7310